Troubleshooting

When in trouble, follow these steps and contact standby tech support.


Steps To Resolve Issues

  1. Devices. Make sure you are using a laptop or PC. Mobile devices and tablets are not currently supported.

  2. Browsers. For best results use Google Chrome. Firefox is supported but not preferred.

  3. Other Streaming apps. For best performance close Zoom, Google Meets, or any other application or browser window currently using your camera/microphone.

Tech Support

  1. Call or email our team. We can be reached at +1 (608) 473-1246 or via email at info@virtualunited.events