Support & Troubleshooting

Live support available!


1. Make sure to quit Zoom, Google Meets, Microsoft Teams and any other video tools. Then refresh the page

2. Join using Google Chrome on your desktop, laptop, or PC

3. Make sure to allow video and microphone access on your browser. This setting is often in the left of your URL bar.

Our team is available to assist!

Chat Live With Us

Bottom right of this page

If it's easier you can email or call below

Videos and More Resources


90 second Intro video

Introducing free flow networking on Virtual United

Moving around and making introductions

How To Use Virtual United​

Step-by-step guide to using features


Start Networking

No download needed. Start networking in seconds.

Choose Your Conversation

Move around the event, joining groups or starting 1-1 conversations

Find Who You're Looking For

Click on profiles to learn more about other attendees

Make Introductions

Invite your connections to meet each other

Additional Resources


Give Feedback

Contact us with questions at:

(608) 473-1246